Feedback Form Settings

Form name

The form's name is only for your internal use.

Display name

The display name is used to generate the default labels for the Opt in, Net Promoter Score and Rating fields.

Your form’s name should be something descriptive like “Saber Feedback Website Production”. However, you wouldn’t want the Net Promoter Score field to ask “How likely are you to recommend  Saber Feedback Website Production to a friend or colleague?”.

The solution is to set your form’s display name to just “Saber Feedback”, which will result in the the Net Promotion Score field’s label being “How likely are you to recommend  Saber Feedback to a friend or colleague?”.

By default, the display name will be the same as the form’s name.

Default language

This allows you to choose the default language of the feedback form. This will also control the default language of the “Feedback” label on the feedback button, unless you have specified a custom feedback button label.

Hidden elements

Using the hidden elements you can specify any elements on your form that you’d like to automatically be hidden in screenshots. You can use commas to separate different selectors.

Eg:

<code>.home input[name="super_secret_pin"],img#logo
		

You can also add the class  saber-screenshot-hidden to any elements in your page to hide them in screenshots.

Email Notification

To be notified by email when ever a new feedback report is submitted, check the  Receive email notification checkbox on your form’s settings page.

Notify email address

Enter the email address where you’d like to receive feedback reports. You can specify multiple email addresses by separating them with a comma, eg: “one@email.com,two@email.com,three@email.com”

Notify email subject

Enter the subject you’d like feedback report notification emails to have. If the subject line contains  {{summary}}, this will be replaced with a summary of the feedback reports description.