Integrating Saber Feedback with Redmine
Create a Redmine issue when a feedback report is submitted.
Requirements:
- Redmine version 1.4.0 or newer
- REST API enabled on your Redmine server.
- At least one Redmine project with Issues enabled
How to check your Redmine Version
Saber Feedback is only able to integrate with Redmine servers running version 1.4.0 or greater. v1.4.0 was released in April 2012. You can find out which version of Redmine you are running by logging into your Redmine server using an Administrator account, and clicking Administration from the top-left menu:
Then click Information from the administration menu:
This will take you to a page that displays your Redmine version, eg:
How to enable REST API
Log into your Redmine server using an Administrator account, and then click Administration from the top-left menu:
Then click Settings from the administration menu:
Then click Authentication from the tabs, make sure the Enable REST web service checkbox is checked, and then click the Save button:
How to enable Issues on a Project
Navigate to a project in Redmine, and then click its Settings tab:
Then choose the Modules tab under Settings, make sure the Issue tracking checkbox is checked, and then click the Save button:
How to find your API Key
Log into your Redmine account, and click on My account from the top-right menu:
On the right hand side of this page you should see a grey box with API access key followed by show
Note: If you don’t see this, you need to first enable REST API (see above)
Click on Show to reveal your API Key, which you can then copy for use in Saber Feedback.
How to set up a Redmine integration in Saber Feedback
Paste your API key into the API Key field, and the root URL of your Redmine server in the URL field. You can find your Redmine server’s root URL by logging into your account and then clicking Home from the top-left menu, and copying the address you navigate to.
Once you’ve entered both your URL and API key, click the Authenticate button:
You will then be able to set up your Redmine integration:
Subject
This allows you to define the naming format of the Redmine issues submitted through Saber Feedback. If the name contains {{summary}}
, this will be replaced with a summary of the feedback reports description.
Project
Here you can choose in which project you would like Saber Feedback to post feedback reports.